Leaders/managers create a culture of innovation and positive change if they know when and how to apply coaching principles. Staff members want to feel valued and challenged to function with excellence. Leadership skills that are embedded within an individual should be developed from early stages to THINK LIKE A LEADER.
Coaching as part of managing is a process during which a manager facilitates discussions with his direct reports to discover their own solutions to obstacles and reach optimal performance. This trusted relationship requires excellent listening skills, ability to ask the right questions, being open- minded and non-judgmental.
Coaching does not replace performance management discussions or legal processes that should be followed in cases of non- performance
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